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Frequently Asked Questions

This Agreement was last modified on 18th february 2016

Shipping Information

Who is Go Virtual It store. online?

Go Virtual It store. online is one of the biggest Global Network Hardware Supplier. We are a leading provider of network products with 18,000+ customers in over 200 countries. We provide original new and used network equipment’s (Cisco, Aruba, HPEDellJuniperFortinetDahua, etc.), including Routers, Switches, Servers, Storage, Telepresence and Video conferencing, IP Phones, Firewalls, Wireless APs & Controllers, and all kinds of network solutions related products.

Our technical team provides Free CCIE technical support and brings effective solutions to customers. We carry over $20 million of network products in RSHubTM  to meet the needs of SOHO, small, midsized and large businesses of all sizes; develop RSCareTM  to serve customers better; introduce the RSLabTM  to provide more technical supports and customized network solutions for you. We build the big data team and digital marketing to help clients find the best network products and set up the smartest networks.

All products shown on Go Virtual It store. online are available to buy right now, either as single samples or larger wholesale orders. For more in depth tips best australian online casinos. There is no Minimum Order Quantity.

Fast delivery worldwide: We ship worldwide. Orders are shipped by Express, Air Cargo or Sea directly to any address. Drop shipping is available on all orders.

Easy Payment: Payment for orders is in full, in advance, by Credit CardDebit CardPayPalBank Transfer (T.T)and Western Union or L/C.

Note: Go Virtual It store. online does not add any hidden charges or sales taxes. However, the buyer is responsible for any import duties applicable in their own country. Normally any taxes levied are charged on delivery by the courier. Go Virtual It store. online is unable to quote tax rates or offer formal tax rates advice.

What Payment Method is Use?

PayPal: Select PayPal as your payment method when you check out via our shopping cart, you will be redirected to PayPal via a secure online connection where you can complete the order and payment.

Credit Card: We accept all major credit cards including Visa, Mastercard, American Express and Discover
We will only ship to the billing address of your credit card. To ship to a secondary address, please contact your Credit Card Company and have them note the alternate shipping address.

Money Order/Cashier Check/Escrow: We also accept these payment terms that customers’ need.

Paying with PayPal

PayPal can be used at Go Virtualit Store INC. to purchase items by Credit Card (Visa, MasterCard, Discover, and American Express), Debit Card, or E-check (i.e. using your regular Bank Account).

You do not need to have a PayPal account before ordering from Go Virtualit Store INC.

Payment does not require you to use your credit card online (you can transfer directly from your bank account). If you do use your credit card through PayPal, Go Virtualit Store INC. won’t see your credit card number, minimizing the risk of unauthorized use.

Paying with Credit Card

Credit card payments can be supported at Go Virtualit Store INC: VISA, MasterCard, Visa Electron, DISCOVER, Diners Club INTERNATIONAL and JCB.

Choose Credit Card as Your Payment Method

Email: payments@itspacetechnologies.co.uk


FAQ Second Version

How to Order Network Hardware at Go Virtual It store. online?

If you want to purchase Cisco, Aruba, or HPE, here, welcome to contact us or place orders via the following ways:

  1. Call Us

You can call our professional sales:

Tel: +1 (202) 294-5626 (USA)

  1. Live Chat

Not sure what to Buy? Free online technical advice from one of our experts.

  1. By Email

Have a specific requirement or request? Email our team now and get a fast response

  1. Call Back

Fill out a form and receive a call back from one of our dedicated account managers.

  1. Quote Beater

Have an equipment list or existing quote? In 90% of cases, we can beat your best price or provide an alternative solution – Give us a try

  1. Pre-sales Support

Need assistance of designing a solution for your network? Our professional pre-sale team will support you. Email us: sales@govirtualitstore.online

  1. Buy Online

Here are steps to help you make an order from Go Virtual It store. online:

  1. Register with Go Virtual It store. online for free.
  2. Log in your Go Virtual It store. online account.
  3. Search or browse the products you need, then type a number in the quantity box and click “Add to cart”. There are no minimum order quantity requirements.

(Whatever you adjust in your shopping cart, it will take records, and can be found out once you login back.)

  1. Check the total price including shipping fee:
  2. Click “Estimate Shipping Costs” and choose the shipping country in the shopping cart page.
  3. Click “Proceed to Checkout” in the shopping cart page.
  4. When comes to“address book”. Please edit and confirm your billing address or shipping address.
  5. Select the preferred shipping method. If you are not sure how to choose, welcome to email us: Go Virtual It store. online
  6. Select the preferred payment method: PayPal, Credit Card, Wire Transfer and Western Union are accepted.
  7. In the textbox “Special Instructions or Comments”, you can add special request for your orders. Such as: the declared value of the package that you wish for customs purposes.
  8. Your orders will be processed once the payment is finished. The tracking number and tracking links will be sent to your registered email ID, once the shipment is finished. In these steps, our sales representative will follow your orders.

Note: You can go to “How to Buy” to get more help.


Guarantee or Warranty for All Products?

Yes! Go Virtual It store. online OFFERS original Cisco, Aruba, and HPE products for all kinds of clients, such as resellers, system integrators and end-users. So, the quality is 100% guaranteed.

We will check all of your order during the packing stage to make sure right products are sent to the right place.

For used units you ordered, our QA team will do complete tests before shipment so that the products can work well when you receive them.

All our products are covered by a 12 MONTH/1 YEAR WARRANTY, for return and repair or replacement.

Exactly, this means that faulty products can be returned to Go Virtual It store. online, we will make the repairs or instant replacement and ship them back to you.

If you have any doubts, please email: sales@govirtualitstore.online

Why Can't I Choose My Desired Courier?

Due to different CONDITIONS in different countries, we have to use our discretion while choosing the courier. What we need from our customers is the length of time they desire to receive their products, and then we will choose the appropriate courier according to that requirement.

More info you can read “How long will it take to my area?”

How to Save on Shipping?

To save your shipping cost, Go Virtual It store. online suggests you buy all items in one time in one order. This will minimize the shipping cost for each item and save your cost.

If you can wait much longer, please choose the standard shipping method. It will be much cheaper than using express shipping.

Categories: Shipping & Delivery


Can You Ship To My Country?

Definitely, we can ship to your country.

Go Virtual It store. online can ship orders to *WORLDWIDE*.

Note: You should be clear about the import tax situation in your own country.


How to Ship My Products?

Go Virtual It store. online ships orders by international couriers, including DHL, FedEx, EMS, UPS (if you have UPS account), TNT and Aramex (mainly for Africa and Middle East).
You can refer to the 
The Shipping Methods Guide